COVID Update
LOCAL UPDATE our Brick + Mortar shop in Guelph is now permanently closed. We do not have a Guelph pick up option at this time. We are looking at ways and options to best service you locally, however right now we are using shipping as our option.
Please see below for shipping rates.
SHIPPING + ORDER PROCESSING:
All Expedited parcels include tracking and are shipped via global carriers such as FED EX, UPS, Purolator and others. Orders are processed within 72 hours of being placed within the week.
| Destination | Service | Days | Price |
|---|---|---|---|
| Canada | Free on orders over $150 | 2-10 business days | FREE |
| Canada | Expedited (tracked) | 2-10 business days | $10 |
| USA | Free on orders over $150 | 5-10 business days | FREE |
| USA | Expedited (tracked) | 5-10 business days | $15 |
| International | Small Packet Air (untracked) | 12-25 business days | $25 |
Please note - the above schedule is for reference guide only, some carriers are having longer delays due to volume they are experiencing we cannot guarantee delivery transit time.
USA & INTERNATIONAL ORDERS - DUTIES + TAXES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Customs policies vary from country to country.
Please consult your country’s customs office for an accurate estimate. All international packages are subject to possible customs delays.
P.O. BOXES
Please note we can only ship to P.O. Boxes via Canada Post. Canada Post has longer delivery times and major delays at this time. We cannot guarantee how quickly your order will get to you, however you will be provided with a tracking number.
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Thank you for your continued support. If you have any other questions or concerns please reach out to us via email.
hello[at]fallowfieldkids.ca